Q: Do you ship to my country?
A: We currently provide a worldwide shipping service in partnership with DHL. Your orders will be delivered right to your doorsteps. 


Q: How much is the shipping cost?
A: Shipping costs are dependent on your location and the weight of your order.


Q: How long does shipping take until I get my order?
A: 2-5 business days for delivery within Indonesia, and 14-30 business days for International Delivery.


Q: When will my order be shipped?
A: We always process your order on Monday-Friday. Orders placed after 2PM will be processed on the next day. Orders placed after 2PM on Friday and those placed on Saturday or Sunday will be processed on the following Monday.


Q: Can I track my order?
A: Yes, you can. We will send you the tracking number when your order has been sent.


Q: Can I cancel my order?
A: Cancellation will be considered if the request is made within 24 hours of placing an order. You will be charged 2% (transaction fee) + 11% (VAT).

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